@dttdi360 기업정보 - [ECS텔레콤] AI, 챗봇, 옴니채널, 음성인식 등 컨택센터 솔루션 및 통합커뮤니케이션 전문업체
회사소개서
http://www.ecstel.co.kr/NEW/pdf/ECSTelecom_Introduction_2023.pdf
출처 http://www.ecstel.co.kr/
[솔루션] AICC 인공지능 컨택센터
http://www.ecstel.co.kr/NEW/board/data/file/Open_Archive/2105773181_FgO82jic_AICC.pdf
[Zoom] 국내 유일 Direct Partner Zoom Solution 브로셔
http://www.ecstel.co.kr/NEW/board/data/file/Open_Archive/2105773181_RCxWb6wT_ECS_Zoom_EBB88CEBA19CEC8594.pdf
Avaya 1 Tier Partner
Avaya Diamond Certified Partner
Unified Communications- IPT & UC- VideoContact Center- Integrated Contact Center- Multi-channel- Virtualization basedData Networking- Integrated WLAN/Wireless Network- Fabric ConnectCisco Gold Certified Partner
ATP_UCCE
Network Integration- Router/Switch- Wireless Network- SecurityCollaboration Solutions- IPT & UC- IPCC- Video ConferenceData Center & Virtualization- UCS server- Nexus Switching- VirtualizationAlvaria Platinum Partner
Inbound Contact Center- ACD- Call Blending- IVROutbound Contact Center- Outbound Dialer (Preview/Predictive/Precision)- Advanced List Management (ALM)- Virtual AgentRecording SystemReporting SystemOmni-ChannelWFM(Workforce Management)GamificationNice Platinum Partner
Contact Center as a Service- CXOne platformZoom Direct Partner
Zoom MeetingsZoom PhoneZoom RoomsZoom EventsZoom WebinarGoogle Cloud Partner
Contact Center AI- Agent Assist- Insights- Virtual Agent- Dialogflow
서울특별시 서초구 반포대로 28길8(서초동 1543-1)일홍빌딩 T. 02-3415-8300 F.02-3415-8338
il-Hong Building 8, Banpo-daero 28-gil, Seocho-gu, Seoul, Korea
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